Why we're so darn good...


WHY WE'RE SO DARN GOOD

"My initial call was answered promptly by a friendly human being. It was mid-afternoon, and Duncan & Duncan apologized for not having anyone available until the following morning. (My job was not an emergency.) He gave me a 9am – noon window. The company called at about 11am to say the technician would be here in 20 minutes, and he was.

The tech was smart, helpful, confirmed the problem, quoted me a price for the repair and, once I had agreed, completed the repair on the spot, with parts from his large, well-equipped truck.

As others have said, Duncan & Duncan may be a little more expensive than some, but it was done right, on estimate, in a single visit."

-- J. P., Norwalk

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"I called Duncan & Duncan with a s hower problem to have them come to the house and fix it. They were able to diagnose problem over the phone and I wasn’t charged anything. In the past I've also had them come out to the house to do work which has always been first-rate. Best plumbers around."

-- A. M., New Canaan


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"I wanted to take a moment to write a letter of appreciation for the excellent service you've provided both me and my clients. Being in the Real Estate industry I am often asked for referrals for just about anything having to do with houses. It's an asset to have someone I can refer who's honest, knowledgeable in their trade, and competitively priced. Without exception my clients have been more then pleased with the professional timely service they have received from Duncan & Duncan.

Keep up the great work."

-- D. R., Westport

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"Major remodeling can be a strenuous undertaking at times. To get the project done quickly I needed to hire more than one kind of service. For my plumbing needs I chose Duncan & Duncan. I love the fast, courteous service I receive. My plumber is both friendly and knowledgeable. Whenever I call, I get a quick response, an estimate and a service date. The work is completed on the same day it is scheduled whenever possible. Duncan & Duncan Plumbing is a cut above the rest."

-- G. F., Darien